Welcome to Rowlands Castle Surgery
COVID Vaccination Programme Update - See home page
TRAINING AFTERNOON - The surgery will be closed for staff training on Wednesday 30th September 2021 between 1.00pm - 6.30pm. If you are unwell during this time and would like medical advice, please ring the Out of Hours service on 111. The surgery will re-open as normal on Thursday. This training event is organised by our Clinical Commissioning Group.
REPEAT PRESCRIPTION REQUESTS
You can now request your repeat medications by email.
This will be useful if you can’t get into the surgery for any reason. This mailbox is accessed by our reception team at least twice a day to ensure we process your request efficiently.
Alternatively you can ask at reception for pin numbers to register for online access to
request prescriptions and book appointments online.
Please allow at least 2 working days for the surgery to process your prescription requests.
Ideally, request your prescriptions when you still have a week of medication left.
This will ensure that your prescription is ready for collection in plenty of time before you run out.
FLU Vaccination - If you are entitled to be given the annual flu vaccination please call the surgery to make an appointment. The flu vaccination programme helps generate income for surgeries and we have been providing this service for many years. Please support the us by having this vaccination at the surgery.
Your Blood Test Services
Blood test services (phlebotomy) have always been provided for you by staff from Southern Health Foundation Trust at this surgery on a Wednesday morning and at various local clinics throughout the week.
From April 1, 2019, blood tests, requested by us, for you, will be carried out here at the surgery on a Wednesday or Thursday morning by staff directly employed at the surgery.
By providing the service in-house, we hope this will help us to improve our services to you by:
- Improving your access to our services.
- Providing a more holistic service when you come to have your blood taken.
This will help the local NHS streamline its community phlebotomy services across the area, so that all GP Practices will all be offering this service in the same way.
Patients who already have their blood taken at home will not be affected, as these services will continue.
If you have any questions about the change in service our receptionists will be happy to help.
Portsmouth Hospital Trust (PHT) will continue to take your bloods at Queen Alexandra Hospital if the request is as a result of an appointment you have had at the hospital or part of the care you are under at the hospital. The hospital staff will be able to tell you the opening hours of the various sites.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website