We have had a new telephone system installed and are experiencing some teething problems. In particular with the surgery phone in at 8 am. We apologise for any inconvenience and are trying hard to rectify the problems.
The surgery will be closed from 1 pm on Thursday 17th May for a training afternoon organised by our Clinical Commissioning Group. If you need to see a GP urgently that afternoon please ring 111.
The doctor will see you in the surgery by appointment. This helps to reduce the time you have to wait. Your co-operation is essential to make the system work.
Appointments can be made at the surgery or by telephoning the 02392 412846.
You can also book your appointment via the internet. To use this facility you need to:
- Contact the practice to obtain a PIN No. & ACCESS ID
- Log on via the link at the top of this page
Making evening and weekend appointments – giving you more choice
GP practices in this area are making it easier for you to make appointments at times which suit you.
From October, 2017 all practices in south east Hampshire, and Fareham and Gosport – including ours – will take part in a new scheme to allow you to make appointments from 8am to 8pm on week days, from 8am to 4.30pm on Saturdays, and on Sunday mornings.
This extends the normal opening hours for surgeries, which until now have usually run until 6.30pm on weekday evenings.
If you do need to see someone, we will be able to offer you an appointment at your local ‘hub’ location – they are located at Petersfield Community Hospital, Waterlooville Health Centre, Havant Health Centre, Fareham Community Hospital and Gosport War Memorial Hospital.
There, you will be seen by a locally-based healthcare professional – the service is led by GPs but also includes other staff such as nurses, or healthcare assistants. The staff can – with your consent – access your medical records, ensuring a high quality service.
Please note: the new extended opening hours is not a walk-in service – you need to make an appointment.
You can make an appointment by talking to our surgery staff and booking a slot in the normal way, or – if we are closed and you think you need to see someone more urgently – you can call NHS 111 to ask to make an appointment.
For more information, talk to our staff, or see our Question and Answer document.
General Practice Extended Access Information
Is an appointment necessary?
“Phone in consultations” -Telephone no: 023 9241 2309
If you have a problem which you feel may be managed by medical advice from your doctor please ring 023 9241 2309 between 08:00 – 08:20 Monday to Friday.
The surgery tries to see patients on the day of their choice. You can book appointments in the future but we are currently making many appointments available on the day. The doctors try to keep to time, but some patients’ problems inevitably take more time than others. For this system to work effectively it is important that patients should also consider either a telephone consultation or seeing the nurse for minor ailments.
Interpretation and Translation Service
The practice has access to the above service if a patient is deaf or does not speak English and cannot be accompanied by a relative who could translate for them. Ask at reception before making the appointment.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.