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Welcome to Rowlands Castle Surgery

FLU Vaccination - If you are entitled to be given the annual flu vaccination please call the surgery to make an appointment.  The flu vaccination programme helps generate income for surgeries and we have been providing this service for many years.  Please support the us by having this vaccination at the surgery.

The surgery will be closed for training from 1 pm on Tuesday 3rd December.  If you cannot wait to see a GP until the surgery reopens on Friday morning please call 111.  In an emergency dial 999.  Thank you.

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GP APPOINTMENTS - Extended Hours Hubs (updated June 2019)

Evening and weekend appointments The NHS isn’t 9-5 anymore. Whether you need to see a GP, a nurse, or another healthcare professional, you can book appointments in the evening, or at the weekend.

You can still make appointments at your local surgery during normal working hours. But now you can also choose an evening or weekend appointment at one of five NHS sites in the area, if that is more convenient for you.

Routine and urgent appointments can be booked between 6.30pm and 10.30pm during the week, or between 8am and 10.30pm at weekends. To request an evening or weekend appointment, simply contact your usual GP surgery in the normal way, or call the NHS 111 service.

Anyone who is medically unable to travel to one of these sites for an urgent out-of-hours appointment can be offered a home visit.

Where and when: Routine and urgent appointments can be booked for evenings or weekends, via NHS 111 or your surgery, at the following locations.

This is not a walk-in service:

Swan Surgery, Petersfield            Tuesday & Thursday 6.30pm to 10.30pm

                                                     Saturday & Sunday 8am to 10.30pm

Waterlooville Health Centre         Monday, Wednesday & Friday 6.30pm to 10.30pm

                                                     Saturday & Sunday 8am to 10.30pm

Fareham Community Hospital      Monday to Friday 6.30pm to 10.30pm

Forton Medical Centre, Gosport   Tuesday and Thursdays 6.30pm to 10.30pm

                                                                             (for urgent appointments only)

                                                      Saturday & Sunday 8am to 10.30pm

Portchester Health Centre            Saturday & Sunday 8am to 10.30pm

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Your Blood Test Services

 Blood test services (phlebotomy) have always been provided for you by staff from Southern Health Foundation Trust at this surgery on a Wednesday morning and at various local clinics throughout the week.

From April 1, 2019, blood tests, requested by us, for you, will be carried out here at the surgery on a Wednesday or Thursday morning by staff directly employed at the surgery.

By providing the service in-house, we hope this will help us to improve our services to you by:

  •      Improving your access to our services.
  •      Providing a more holistic service when you come to have your blood taken.

This will help the local NHS streamline its community phlebotomy services across the area, so that all GP Practices will all be offering this service in the same way.

Patients who already have their blood taken at home will not be affected, as these services will continue.

If you have any questions about the change in service our receptionists will be happy to help.

Portsmouth Hospital Trust (PHT) will continue to take your bloods at Queen Alexandra Hospital if the request is as a result of an appointment you have had at the hospital or part of the care you are under at the hospital. The hospital staff will be able to tell you the opening hours of the various sites.

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Appointments

The doctor will see you in the surgery by appointment. This helps to reduce the time you have to wait. Your co-operation is essential to make the system work.

Appointments can be made at the surgery or by telephoning the 023 9241 2846.

You can also book your appointment via the internet. To use this facility you need to:

  1. Visit the practice to obtain a PIN No. & ACCESS ID
  2. Log on via the link at the top of this page

 

Is an appointment necessary?

“Phone in consultations” -Telephone no: 023 9241 2309

If you have a problem which you feel may be managed by medical advice from your doctor please ring 023 9241 2309 between 08:00 – 08:20 Monday to Friday.

The surgery tries to see patients on the day of their choice. You can book appointments in the future but we are currently making many appointments available on the day. The doctors try to keep to time, but some patients’ problems inevitably take more time than others. For this system to work effectively it is important that patients should also consider either a telephone consultation or seeing the nurse for minor ailments.

Interpretation and Translation Service

The practice has access to the above service if a patient is deaf or does not speak English and cannot be accompanied by a relative who could translate for them. Ask at reception before making the appointment.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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